Fequently Asked Questions

 

Top 7 Frequently Asked Questions

  1. Q:  Do you offer refund advance loans or other bank products?
    A:  Yes, we offer refund advance loans up to $1,200.  We also offer bank products where you can receive your refund in 7 -10 business days allowing us to deduct your fees. 
     
  2. Q:  How long will it take to get my refund?
    A:  Generally, in approximately 7 to 21 business days.
     
  3. Q: I'm ready to file, but I'm missing a W-2, can I file it on my taxes next year? A: No, the IRS does not allow two different tax years/fiscal years on one tax return. It is best to wait for the W-2 so that all your income will be reported in the correct year.
     

  4. Q: My refund was taken, how can I find out why?

    A: The IRS has provided a telephone number for this purpose- The Offset Dept.  Click for the number and website. Refund inquiries are only handled by phone.
     

  5.  

    Q: I'm not going to be ready to file by April 15th, what should I do?
    A: You can file an "extension" and pay any tax that may be due by April 15th.   (pdf/mailing version, click here)
     

     

  6. Q: What do I need to file? What tax documents do I need to file my taxes?
    A: Check our Tax Preparation Checklist. This is a good place to start. You may use it as your guide.
     

  7. Q: Where are you located?

    A: Our main office is located at 2143 S. 15th Avenue, Broadview, IL, 60155. Click here for map and directions.

    Our St. Charles office is located at 303 N 2nd St, Suite 25, St. Charles, IL 60174. **St Charles office: by appointment only**
    Click here for map and directions.

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Contact Us Today!

Phone:
  Broadview 708 343-3066 708 343-3066
  St. Charles 630 762-1855

Fax: 708 343-3187 
E-mail:
taxquestions@ra-taxes.com

Locations:
  2143 S. 15th Ave
  Broadview, Illinois 60155

  303 N 2nd St, Suite 25
  St. Charles, Illinois 60174

Business Hours

Sunday: closed
Monday: 10:30 am - 7:00 pm
Tuesday: 10:30 am - 7:00 pm

Wednesday: 10:30 am - 7 pm

Thursday: 10:30 am - 7:00 pm
Friday: 10:30 am - 6:30 pm
Saturday: 10:30 am - 5:00 pm

 

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